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Over 30 years ago, Inscape Publishing pioneered commercializing the DiSC® assessment — bringing it out of the textbook and into the workplace. Today, Inscape's solution-focused products have been used worldwide in thousands of organizations of all sizes, major government agencies, and Fortune 500 companies.

In 2003, Inscape introduced EPIC, an online assessment-delivery system. EPIC allows trainers to send assessments as prework and print participant assessments prior to the training — saving class time. In addition, EPIC increases Inscape's ability to create highly personalized products. Today, more than half of all Inscape assessments are completed online via EPIC.

Every year, more than a million people worldwide learn how to work more effectively with others using our products. Translated into 25 different languages and used in 50 countries, Inscape solutions offer consistent, research-based training across organizations — regardless of geography.
 

These instruments and materials are registered trademarks of Inscape Publishing, Inc.
 

Everything DiSC®

EPIC (Available through your personal EPIC account)

Everything DiSC 363® for Leaders Price: 50 credits/$167.50
Everything DiSC® 363 for Leaders combines the best of 360° feedback with the simplicity and power of DiSC® , plus three strategies for improving leadership effectiveness. The result is a 360 experience that’s more productive and satisfying.
Using CommentSmart, our exclusive selectable comments feature, raters choose from pre-written, highly-tested comments, giving feedback that’s focused, balanced and constructive. Clear visuals and a conversational narrative style make the profile easier to use and understand. Plus, leaders get their next steps with the three things they can focus on now for improving leadership effectiveness.
In addition, with every profile you’ll have the option of generating the Everything DiSC 363 for Leaders Coaching Supplement at no additional charge. Visit www.363forLeaders.com for additional support materials.
Everything DiSC 363 for Leaders is meant for anyone who wants to use 360° feedback as part of their leadership development, whether they’re an emerging high-potential leader or an experienced executive.
The Profile

  • 22+ pages all about the leader
  • All-new, research-validated model
  • Comprehensive listing of rater comments
  • Three strategies for improving effectiveness

The Raters
Leaders can have an unlimited number of raters in the following groups: Direct Reports, Peers, Manager, and Others.
Workflow Resources and Communication Templates
A variety of resources are available to help you get Everything DiSC 363 for Leaders up and running in your organization—all at no additional charge!

  • Communication templates
  • Everything DiSC 363 Coaching Supplement
  • Narrated video tutorials
The 8 Dimensions of Leadership Book
Product Code S-205 Price: $22.95
To be an effective leader you need to know your strengths—but that’s only part of the story. You also need a broad perspective on all the behaviors needed to be an effective leader. This book provides both.
Using the third-generation DiSC® online personality assessment—one of the most scientifically validated tools available—The 8 Dimensions of Leadership helps you identify your primary leadership dimension. Whether you are a Pioneering, Energizing, Affirming, Inclusive, Humble, Deliberate, Resolute, or Commanding leader, the authors help you understand the psychological drivers, motivations, and “blind spots” characteristic of your style.
But no single style will take you all the way. A Humble leader may have a hard time making tough decisions. A Commanding leader may run roughshod over potential allies. The authors detail the lessons all leaders can learn from each style, enabling you to craft a multidimensional approach to becoming the leader you aspire to be.

Everything DiSC® Management Faciliation Kit Product Code A-211 Price: $995.00
Everything DiSC® Management teaches managers how to bring out the best in each employee. It’s the most in-depth easily customizable DiSC® -based management training solution available.
Everything DiSC Management Facilitation Kit increases effectiveness using personalized learning to help managers

  • Develop their management styles
  • Improve communication
  • Increase employee engagement

The Everything DiSC Management Facilitation Kit provides you with everything you need to deliver memorable training experiences to your clients.
Facilitation materials include easily customizable:

  • Leader’s script
  • PowerPoint® with embedded video
  • Participant handouts

Everything DiSC Management Facilitation Kit is designed to be used with the Everything DiSC Management Profile.
NEW: Want to use Everything DiSC Management video in your virtual training sessions? Now you can! Contact Us for more details.

Click here more information

EPIC (Available through your personal EPIC account)

Everything DiSC® Workplace® Profile Price: 15 credits/$50.25
The Everything DiSC® Workplace® Profile helps build better relationships — one relationship at a time.
The Everything DiSC Workplace Profile can be used with everyone in an organization, regardless of title or role, to improve the quality of the workplace.
Participants understand and appreciate the styles of the people they work with. The result is more effective and productive working relationships.
Everything DiSC Workplace focuses on:

  • Discovering Your DiSC® Style
  • Understanding Other Styles
  • Building More Effective Relationships
  • Includes Optional People-Reading Module

The Everything DiSC Workplace Profile is designed to be used with the Everything DiSC Workplace Facilitation Materials.

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EPIC (Available through your personal EPIC account)

Everything DiSC® Management Profile Price: 25 credits/$83.75
Everything DiSC® Management Profile teaches managers how to bring out the best in each employee. It’s the most in-depth easily customizable DiSC®-based management training solution available.
Everything DiSC Management increases effectiveness using personalized learning to help managers

  • Develop their management styles
  • Improve communication
  • Increase employee engagement

The Everything DiSC Management Profile is designed to be used with the Everything DiSC Management Facilitation Materials.

Click here more information

Everything DiSC® Sales Facilitation Kit Product Code A-121 Price: $995.00
Everything DiSC® Sales teaches salespeople how to connect better with their customers. It’s the most in-depth easily customizable DiSC®-based sales training solution available. Everything DiSC Sales increases sales effectiveness using the power of DiSC. Salespeople learn to communicate better and improve their sales relationships by:

  • Understanding their DiSC sales style
  • Identifying and understanding their customer’s DiSC buying styles
  • Adapting their DiSC sales style to meet their customer’s needs

The Everything DiSC Sales Facilitation Kit provides you with everything you need to deliver memorable training experiences to your clients.
Facilitation materials include easily customizable:

  • Leader’s script
  • PowerPoint® with embedded video
  • Participant handouts

Everything DiSC Sales Facilitation Kit is designed to be used with the Everything DiSC Sales Profile.
NEW: Want to use Everything DiSC Sales video in your virtual training sessions? Now you can! Contact Us for more details.

Click here more information

EPIC (Available through your personal EPIC account)

Everything DiSC® Sales Profile Price: 25 credits/$83.75
Everything DiSC® Sales teaches salespeople how to connect better with their customers. It’s the most in-depth easily customizable DiSC®-based sales training solution available. Everything DiSC Sales increases sales effectiveness using the power of DiSC. Salespeople learn to communicate better and improve their sales relationships by:

  • Understanding their DiSC sales style
  • Identifying and understanding their customer’s DiSC buying styles
  • Adapting their DiSC sales style to meet their customer’s needs

Everything DiSC Sales combines online prework and online follow-up reinforcement to create a complete sales training experience. The Everything DiSC Sales Profile is designed to be used with the Everything DiSC Sales Facilitation Kit.

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Everything DiSC® Workplace® Facilitation Kit Product Code A-311 Price: $995.00
Everything DiSC® Workplace® helps build better relationships — one relationship at a time. It can be used with everyone in an organization, regardless of title or role, to improve the quality of the workplace.
Everything DiSC Workplace is classroom training that uses online pre-work and engaging facilitation with contemporary video and online follow-up to create a personalized learning experience.
Participants understand and appreciate the styles of the people they work with. The result is more effective and productive working relationships.
Everything DiSC Workplace focuses on:

  • Discovering Your DiSC® Style
  • Understanding Other Styles
  • Building More Effective Relationships
  • Includes Optional People-Reading Module

The Everything DiSC Workplace Facilitation Kit provides you with everything you need to deliver memorable training experiences to your clients.
Facilitation materials include easily customizable:

  • Leader’s script
  • PowerPoint® with embedded video
  • Participant handouts

The Everything DiSC Workplace Facilitation Kit is designed to be used with the Everything DiSC Workplace Profile.
NEW: Want to use Everything DiSC Workplace video in your virtual training sessions? Now you can! Contact Us for more details.

Click here more information

DiSC® Classic Products

DiSC® Classic Facilitation System
Product Code Q-591 Price: $1,595.00
An all-in-one Training Toolkit

The DiSC® Classic Facilitation System facilitates all DiSC Classic tools, including DiSC Classic 2.0, DiSC PPSS, and DiSC Classic Paper. It provides everything you need to administer and facilitate DiSC Classic-based learning in a classroom setting.

NEW: Want to use DiSC Classic video in your virtual training sessions?

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DiSC® Classic
Product Code C-888 Price: 1-249/$21.50 each
Improving Communication and Reducing Conflict
With 30 years of proven reliability and over 40 million users, DiSC® Classic remains the most trusted learning instrument in the industry. It is used worldwide in dozens of training and coaching applications, including organizational development and performance improvement. Designed to complement and supplement existing training programs, DiSC Classic can help improve communication, ease frustration and conflict, and develop effective managers and teams. The power of DiSC Classic is available on paper or online via the EPIC platform — just choose the response format and report that best meet your needs.
Set the Standard for Self-Understanding
DiSC Dimensions of Behavior provide a nonjudgmental language for exploring behavioral issues across four primary dimensions:

  • Dominance: Direct and Decisive. D’s are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results.
  • Influence: Optimistic and Outgoing. i’s are “people people” who like participating on teams, sharing ideas, and energizing and entertaining others.
  • Steadiness: Sympathetic and Cooperative. S’s are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners.
  • Conscientiousness: Concerned and Correct. C’s are sticklers for quality and like planning ahead, employing systematic approaches, and checking and re-checking for

Bring Out the Best in Your Management Team
DiSC Classic can help employees at all levels:

  • understand their own behavior
  • learn how and when to adapt their behavior
  • improve communication
  • promote appreciation of differences
  • enhance individual and team performance
  • reduce conflict

Give Your Sales and Customer Service Teams a Competitive Edge
DiSC Classic is proven to help sales professionals:

  • create and maintain relationship-based sales
  • identify their customers’ DiSC styles and adapt their selling or support styles accordingly
  • stay focused on customer needs
  • manage difficult customer service situations

EPIC (Available through your personal EPIC account)

DiSC® Classic 2.0 Price: 10 credits/$33.50
Written in an informal and conversational style, the DiSC® Classic 2.0 report offers personalized feedback that helps people understand the strengths and challenges of their behavioral style. In addition, the report teaches individuals about the powerful DiSC model, and it allows them to see how other types of people may have different but equally valid preferences.

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Other DiSC® Products

DiSC® Biblical Personal Profile System®
Product Code C-247 Price: $21.50 Each
Enhance Personal Understanding through Bible Personalities

Based on DiSC® Classic, the DiSC Biblical Personal Profile System provides individuals with practical, personalized feedback on their preferred behavior approaches and offers insight into the behavior of others. This one-of-a-kind instrument explores the personal DiSC profiles of positive Biblical characters and refers participants to relevant scripture passages. Ideal for use in Christian religious education settings and Bible study classes, the DiSC Biblical Personal Profile System increases self-awareness and enhances understanding and appreciation of the lives and stories of key personalities from the Bible.
DiSC® Biblical Personal Profile System® Facilitator's Guide Product Code B-247 Price: $295.00
Enhance Personal Understanding through Bible Personalities

The DiSC Biblical Personal Profile System Facilitator's Guide gives Christian religious leaders, educators, facilitators, and lay people everything they need to competently administer and interpret the DiSC Biblical Personal Profile System. It includes background on the DiSC model, seminar activities, and reproducible handouts and overhead masters.

About the DiSC Biblical Personal Profile System

Based on DiSC® Classic, the DiSC Biblical Personal Profile System provides individuals with practical, personalized feedback on their preferred behavior approaches and offers insight into the behavior of others. This one-of-a-kind instrument explores the personal DiSC profiles of positive Biblical characters and refers participants to relevant scripture passages. Ideal for use in Christian religious education settings and Bible study classes, the DiSC Biblical Personal Profile System increases self-awareness and enhances understanding and appreciation of the lives and stories of key personalities from the Bible.

I-Sight®: A Way to Understand Yourself and Others
Product Code C-230 Price: (set of 25) $157.50
I-Sight® is a unique learning profile developed for young people from ages 12 to 18. Using the DiSC® model, I-Sight creates positive self-awareness and understanding of others by helping young people recognize and accept behavioral differences.

Guided Exploration into New Insights
Described in fresh, easy-to-understand language, I-Sight provides a guided exploration of behavior across the four DiSC dimensions:

D — Direct and Active
i — Interested and lively
S — Steady and cooperative
C — Concerned and correct

I-Sight reinforces what young people may already know about themselves and reveals new insights about their behaviors. It provides a common, objective framework for looking at how those behaviors impact others, and it offers proven approaches for interacting more effectively with others.

I-Sight® Facilitator's Guide Product Code B-230 Price: $60.00
The I-Sight® Instructor's Guide helps facilitators effectively administer the I-Sight profile in the classroom and with youth groups. The guide includes information on the DiSC® model; administration and interpretation guidelines; five flexible, interactive 50-minute modules; optional activities; and reproducible handouts.

About the I-Sight Profile
I-Sight is a unique learning profile developed for young people from ages 12 to 18. Using the DiSC model, I-Sight creates positive self-awareness and understanding of others by helping young people recognize and accept behavioral differences. This four-page assessment uses fresh, easy-to-understand language to explore behavior across the four primary dimensions.

D — Direct and Active
i — Interested and lively
S — Steady and cooperative
C — Concerned and correct

I-Sight reinforces what young people may already know about themselves and reveals new insights about their behaviors. It provides a common, objective framework for looking at how those behaviors impact others, and it offers proven approaches for interacting more effectively with others.

Beyond DiSC®

AiA Classic™ Facilitator's Kit
Product Code N-174 Price: $495.00
For more than 50 years, individuals have raved about the positive effects that Adventures in Attitudes® has had on their lives. In honor of its 50th Anniversary, a new edition, called AiA Classic™ has been released, returning to the original process and power the author, Bob Conklin, brought to the world in 1957. It’s a mind-expanding experience that helps motivate people from the inside out. Each of the 74 projects leads groups through exercises that cause participants to focus on important questions, such as:

  • How do I handle people problems at home and at work?
  • How do I solve my problems? Make decisions?
  • What is my work and what are my attitudes toward work? Do they need to be changed?

AiA Classic is a strategic, systematic, deliberately constructed learning process that:

  • Is founded on Principles and a conceptual framework of thought, attitudes, behavior and change;
  • Utilizes a unique Process of facilitated and guided, interactive, self-directed, and experiential group learning;
  • Is driven by designed Projects that focus conversations and discussions in ever-increasing complexity, utilizing the modalities of group dynamics and group interaction;
  • Is facilitated by a Presenter who guides the process using a structured, disciplined model and a sequential set of content materials in a Facilitation role, not as a trainer, teacher, lecturer, speaker, mediator, or discussion leader; and
  • Is learned, used, and applied by Participants who engage and interact at a self-selected level, in a safe, stimulating environment, to learn the skills defined by employers as most needed, and to learn behaviors known to be those that improve the quality of their lives, intrapersonally and interpersonally.

 

PROGRAM LENGTH
AiA Classic has 30 hours of interactive, experiential learning content. Three options include:

  • 10-Session Format: Ten three-hour units
  • 20-Session Format: Twenty 90-minutes sessions
  • 3-Day Format

*AiA Classic Facilitator’s Kit includes one Facilitator’s Manual, one Participant’s Manual, Resource CD, Audio CD’s, one set of AiA Classic Cards, and one stopwatch.
The AiA Classic learning system enables people to manage and value self and relationships. It also enhances intrapersonal and interpersonal skills and competencies. The goals of AiA Classic include helping people:

  • Assess themselves, identify and understand their present state of strengths and limitations.
  • Develop strategies, techniques, and behaviors that lead to higher-quality and more fulfilling lives, creating outcomes and results they desire.
  • Recognize, respond, and design personal, work, group, and social accountability.
  • Have a sense of success in their relationships using leadership, compassion, and actionable attitudes.
  • Identify, create, and practice the skills demanded in today’s social and work environments.

Learning Unit Topics:

  • Communication
  • Attitude Awareness
  • Self-Confidence
  • Understanding
  • Personality
  • Relationships
  • Group Dynamics
  • Work
  • Purpose and Goals
  • Personal Development
AiA Classic™ Participant's Manual Product Code: U-174 Price: (set of 4) $500.00
For more than 50 years, individuals have raved about the positive effects that Adventures in Attitudes® has had on their lives. In honor of its 50th Anniversary, a new edition, called AiA Classic™ has been released, returning to the original process and power the author, Bob Conklin, brought to the world in 1957. It’s a mind-expanding experience that helps motivate people from the inside out. Each of the 74 projects leads groups through exercises that cause participants to focus on important questions, such as:

  • How do I handle people problems at home and at work?
  • How do I solve my problems? Make decisions?
  • What is my work and what are my attitudes toward work? Do they need to be changed?

AiA Classic is a strategic, systematic, deliberately constructed learning process that:

  • Is founded on Principles and a conceptual framework of thought, attitudes, behavior and change;
  • Utilizes a unique Process of facilitated and guided, interactive, self-directed, and experiential group learning;
  • Is driven by designed Projects that focus conversations and discussions in ever-increasing complexity, utilizing the modalities of group dynamics and group interaction;
  • Is facilitated by a Presenter who guides the process using a structured, disciplined model and a sequential set of content materials in a Facilitation role, not as a trainer, teacher, lecturer, speaker, mediator, or discussion leader; and
  • Is learned, used, and applied by Participants who engage and interact at a self-selected level, in a safe, stimulating environment, to learn the skills defined by employers as most needed, and to learn behaviors known to be those that improve the quality of their lives, intrapersonally and interpersonally.

The AiA Classic learning system enables people to manage and value self and relationships. It also enhances intrapersonal and interpersonal skills and competencies. The goals of AiA Classic include helping people:

  • Assess themselves, identify and understand their present state of strengths and limitations.
  • Develop strategies, techniques, and behaviors that lead to higher-quality and more fulfilling lives, creating outcomes and results they desire.
  • Recognize, respond, and design personal, work, group, and social accountability.
  • Have a sense of success in their relationships using leadership, compassion, and actionable attitudes.
  • Identify, create, and practice the skills demanded in today’s social and work environments.

Learning Unit Topics:

  • Communication
  • Attitude Awareness
  • Self-Confidence
  • Understanding
  • Personality
  • Relationships
  • Group Dynamics
  • Work
  • Purpose and Goals
  • Personal Development
Coping and Stress Profile® Product Code C-260 Price $23.50 Each
Explore Coping and Stress in Four Life Areas
The Coping & Stress Profile® is a unique, self-directed learning instrument that provides people with valuable feedback on stress and coping in four interconnected areas of life: Personal, Work, Couple, and Family. The profile uses an engaging process of personal learning that:
  • provides critical insight into how stress in one area of life impacts other areas
  • examines how coping resources in one area can be used to decrease stress in another
  • shows the relationship between stress, coping resources, and overall satisfaction

Helping People Manage Personal and Work Stress
Today's workplace demands high performance of its employees, but that no longer means putting work ahead of everything else. Organizations formerly disregarded the need to balance life outside of work and accepted the fact that productivity suffered as a result. Today's more dynamic, team-oriented organizations require flexible, creative, sustainable performance, the kind that comes with people who know how to balance the urgent demands of work life and personal life without sacrificing either.

Discover the Power of Relationships
Other stress management approaches focus primarily on using personal coping resources such as exercise, nutrition, and building self-esteem to deal with stress. The Coping & Stress Profile focuses on relationship coping resources as the most effective and consistent response to stressors identified in all four life areas.

Learn Four Key Coping Resources
Four key relationship coping resources are:

  • Problem-Solving – the ability to deal directly with, not avoid, the problems you face and make positive changes to resolve them
  • Communication – the ability to honestly share thoughts and feelings with others to promote mutual understanding
  • Closeness – a comfort level with others and the ability to connect with people in your environment
  • Flexibility – an openness and ability to respond to change

Improve Performance and Increase Satisfaction
The Coping & Stress Profile helps people in organizations:

  • discover stress issues in each life area and capitalize on coping strengths to manage stress
  • learn to minimize or eliminate common daily stressors
  • identify areas for coping skills improvement
  • develop flexibility in responding to change
  • communicate more effectively to improve problem-solving
  • build mutually supportive relationships

 

EPIC (Available through your personal EPIC account)

Coping and Stress Profile® Price: 10 credits/$33.50
Explore Coping and Stress in Four Life Areas The Coping & Stress Profile® is a unique, self-directed learning instrument that provides people with valuable feedback on stress and coping in four interconnected areas of life: Personal, Work, Couple, and Family. The profile uses an engaging process of personal learning that:
  • provides critical insight into how stress in one area of life impacts other areas
  • examines how coping resources in one area can be used to decrease stress in another
  • shows the relationship between stress, coping resources, and overall satisfaction

Helping People Manage Personal and Work Stress
Today's workplace demands high performance of its employees, but that no longer means putting work ahead of everything else. Organizations formerly disregarded the need to balance life outside of work and accepted the fact that productivity suffered as a result. Today's more dynamic, team-oriented organizations require flexible, creative, sustainable performance, the kind that comes with people who know how to balance the urgent demands of work life and personal life without sacrificing either.

Discover the Power of Relationships
Other stress management approaches focus primarily on using personal coping resources such as exercise, nutrition, and building self-esteem to deal with stress. The Coping & Stress Profile focuses on relationship coping resources as the most effective and consistent response to stressors identified in all four life areas.

Learn Four Key Coping Resources
Four key relationship coping resources are:

  • Problem-Solving – the ability to deal directly with, not avoid, the problems you face and make positive changes to resolve them
  • Communication – the ability to honestly share thoughts and feelings with others to promote mutual understanding
  • Closeness – a comfort level with others and the ability to connect with people in your environment
  • Flexibility – an openness and ability to respond to change

Improve Performance and Increase Satisfaction
The Coping & Stress Profile helps people in organizations:

  • discover stress issues in each life area and capitalize on coping strengths to manage stress
  • learn to minimize or eliminate common daily stressors
  • identify areas for coping skills improvement
  • develop flexibility in responding to change
  • communicate more effectively to improve problem-solving
  • build mutually supportive relationships

 

Coping & Stress Profile® Facilitator's Kit
Product Code B-260 Price: $600.00
Explore Coping and Stress in Four Life Areas
The Coping & Stress Profile® is a unique, self-directed learning instrument that provides people with valuable feedback on stress and coping in four interconnected areas of life: Personal, Work, Couple, and Family. The profile uses an engaging process of personal learning that:

  • provides critical insight into how stress in one area of life impacts other areas
  • examines how coping resources in one area can be used to decrease stress in another
  • shows the relationship between stress, coping resources, and overall satisfaction

The Facilitator’s Kit includes everything you need to conduct a full- or half day session on the Coping & Stress Profile. You’ll get research and technical background, a fully-scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.
Helping People Manage Personal and Work Stress
Today's workplace demands high performance of its employees, but that no longer means putting work ahead of everything else. Organizations formerly disregarded the need to balance life outside of work and accepted the fact that productivity suffered as a result. Today's more dynamic, team-oriented organizations require flexible, creative, sustainable performance, the kind that comes with people who know how to balance the urgent demands of work life and personal life without sacrificing either.

Discover the Power of Relationships
Other stress management approaches focus primarily on using personal coping resources such as exercise, nutrition, and building self-esteem to deal with stress. The Coping & Stress Profile focuses on relationship coping resources as the most effective and consistent response to stressors identified in all four life areas.

Learn Four Key Coping Resources
Four key relationship coping resources are:

  • Problem-Solving – the ability to deal directly with, not avoid, the problems you face and make positive changes to resolve them
  • Communication – the ability to honestly share thoughts and feelings with others to promote mutual understanding
  • Closeness – a comfort level with others and the ability to connect with people in your environment
  • Flexibility – an openness and ability to respond to change

Improve Performance and Increase Satisfaction
The Coping & Stress Profile helps people in organizations:

  • discover stress issues in each life area and capitalize on coping strengths to manage stress
  • learn to minimize or eliminate common daily stressors
  • identify areas for coping skills improvement
  • develop flexibility in responding to change
  • communicate more effectively to improve problem-solving
  • build mutually supportive relationships

The Coping & Stress Facilitator's Kit includes:

  • Facilitator's Manual
  • Scripted Seminar
  • Presentation Materials on CD-ROM
  • Two Profiles

EPIC (Available through your personal EPIC account)

Discovering Diversity Profile®
Product Code C-298 Price: $21.50 Each
Explore Diversity Issues in Four Key Areas
The Discovering Diversity Profile® helps employees learn how they respond to workforce diversity issues and where they need to develop increased understanding. It is the foundation on which effective communication, acceptance, and teamwork can be built. This self-directed learning instrument provides a safe, confidential way for employees to explore the complex issues surrounding diversity in four key areas:

  • Knowledge
  • Understanding
  • Acceptance
  • Behavior

Help People Capitalize on Differences
As the dramatic shift to a highly diverse workforce continues, organizations know they must help all workers understand, accept, and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can enrich the organization, making it more innovative and globally competitive. But realizing the benefits of diversity means meeting the diversity challenge through self-awareness, understanding, and commitment. That commitment must begin at the top. Leaders who truly value diversity want more than compliance. And they know commitment to diversity grows only as self-awareness and personal accountability flourish within the organization.

Discover Your Comfort Level
The Discovering Diversity Profile guides learners through a confidential interpretation process that identifies their present attitudes about workforce diversity. They quickly assess their level of comfort — or discomfort — with differences by using a simple feedback grid that corresponds to the four diversity areas. Current feelings, opinions, knowledge, and skills are pinpointed. The impact of individual comfort level on workplace effectiveness is clarified, and specific suggestions for improving individual understanding of diverse groups are offered.

Gain Insight, Take Action, Value Diversity
The Discovering Diversity Profile helps individuals in an organization:

  • discover their personal comfort level with people who are different from themselves
  • understand the impact of their behavior on others
  • assess the accuracy of their knowledge about differences
  • limit the influence of stereotypes
  • reduce conflict
  • transform knowledge into acceptance and empathy

EPIC (Available through your personal EPIC account)

Discovering Diversity Profile® Price: 10 credits/$33.50
Explore Diversity Issues in Four Key Areas
The Discovering Diversity Profile® helps employees learn how they respond to workforce diversity issues and where they need to develop increased understanding. It is the foundation on which effective communication, acceptance, and teamwork can be built. This self-directed learning instrument provides a safe, confidential way for employees to explore the complex issues surrounding diversity in four key areas:
  • Knowledge
  • Understanding
  • Acceptance
  • Behavior

Help People Capitalize on Differences
As the dramatic shift to a highly diverse workforce continues, organizations know they must help all workers understand, accept, and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can enrich the organization, making it more innovative and globally competitive. But realizing the benefits of diversity means meeting the diversity challenge through self-awareness, understanding, and commitment. That commitment must begin at the top. Leaders who truly value diversity want more than compliance. And they know commitment to diversity grows only as self-awareness and personal accountability flourish within the organization.

Discover Your Comfort Level
The Discovering Diversity Profile guides learners through a confidential interpretation process that identifies their present attitudes about workforce diversity. They quickly assess their level of comfort — or discomfort — with differences by using a simple feedback grid that corresponds to the four diversity areas. Current feelings, opinions, knowledge, and skills are pinpointed. The impact of individual comfort level on workplace effectiveness is clarified, and specific suggestions for improving individual understanding of diverse groups are offered.

Gain Insight, Take Action, Value Diversity
The Discovering Diversity Profile helps individuals in an organization:

  • discover their personal comfort level with people who are different from themselves
  • understand the impact of their behavior on others
  • assess the accuracy of their knowledge about differences
  • limit the influence of stereotypes
  • reduce conflict
  • transform knowledge into acceptance and empathy
Discovering Diversity Facilitator's Kit B-298 Price: $600.00
Explore Diversity Issues in Four Key Areas
The Discovering Diversity Profile® helps employees learn how they respond to workforce diversity issues and where they need to develop increased understanding. It is the foundation on which effective communication, acceptance, and teamwork can be built. This self-directed learning instrument provides a safe, confidential way for employees to explore the complex issues surrounding diversity in four key areas:

  • Knowledge
  • Understanding
  • Acceptance
  • Behavior

The Facilitator’s Kit includes everything you need to conduct a full- or half day session on the Discovering Diversity Profile. You’ll get research and technical background, a fully-scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.
Help People Capitalize on Differences
As the dramatic shift to a highly diverse workforce continues, organizations know they must help all workers understand, accept, and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can enrich the organization, making it more innovative and globally competitive. But realizing the benefits of diversity means meeting the diversity challenge through self-awareness, understanding, and commitment. That commitment must begin at the top. Leaders who truly value diversity want more than compliance. And they know commitment to diversity grows only as self-awareness and personal accountability flourish within the organization.

Discover Your Comfort Level
The Discovering Diversity Profile guides learners through a confidential interpretation process that identifies their present attitudes about workforce diversity. They quickly assess their level of comfort — or discomfort— with differences by using a simple feedback grid that corresponds to the four diversity areas. Current feelings, opinions, knowledge, and skills are pinpointed. The impact of individual comfort level on workplace effectiveness is clarified, and specific suggestions for improving individual understanding of diverse groups are offered.

Gain Insight, Take Action, Value Diversity
The Discovering Diversity Profile helps individuals in an organization:

  • discover their personal comfort level with people who are different from themselves
  • understand the impact of their behavior on others
  • assess the accuracy of their knowledge about differences
  • limit the influence of stereotypes
  • reduce conflict
  • transform knowledge into acceptance and empathy

The Discovering Diversity Profile Facilitator's Kit includes:

  • Facilitator's Manual
  • Scripted Seminar
  • Presentation Materials on CD-ROM
  • Two Profiles
Personal Listening Profile® Product Code C-317 Price $21.50 Each
Discover the Impact of Different Listening Approaches
Organizations have always known that success depends on people Behavioral research shows that people approach listening with different purposes and motivations. The Personal Listening Profile® helps people discover their most natural approach to listening and gain insight into the listening approaches of others. Participants will discover that their preferred listening approach may not be appropriate to every situation, and learn how to adopt another listening approach for more successful communication.

The Personal Listening Profile identifies five listening approaches:

  • Appreciative
  • Empathic
  • Comprehensive
  • Discerning
  • Evaluative

Listen and Respond With Purpose
Listening is more than hearing. Listening is the ability to receive, interpret, and respond to verbal messages and body language in ways that are appropriate to the purpose. It’s estimated that people screen out or misunderstand the meaning of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication.
Organizations know that success depends on people communicating effectively. Successful organizations also know that good communication is not just about speaking well. It's about the quality of the connection between the senders and the receivers of the message. The Personal Listening Profile helps individuals understand how to listen more effectively and adopt their listening approach to create more successful communication.
Organizations use the Personal Listening Profile to:

  • enhance communication
  • reduce conflict
  • strengthen customer relationships
  • develop leaders
  • improve management effectiveness
  • boost productivity

EPIC (Available through your personal EPIC account)

Personal Listening Profile® Price: 10 credits/$33.50 Each
Discover the Impact of Different Listening Approaches
Organizations have always known that success depends on people Behavioral research shows that people approach listening with different purposes and motivations. The Personal Listening Profile® helps people discover their most natural approach to listening and gain insight into the listening approaches of others. Participants will discover that their preferred listening approach may not be appropriate to every situation, and learn how to adopt another listening approach for more successful communication.

The Personal Listening Profile identifies five listening approaches:

  • Appreciative
  • Empathic
  • Comprehensive
  • Discerning
  • Evaluative

Listen and Respond With Purpose
Listening is more than hearing. Listening is the ability to receive, interpret, and respond to verbal messages and body language in ways that are appropriate to the purpose. It’s estimated that people screen out or misunderstand the meaning of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication.
Organizations know that success depends on people communicating effectively. Successful organizations also know that good communication is not just about speaking well. It's about the quality of the connection between the senders and the receivers of the message. The Personal Listening Profile helps individuals understand how to listen more effectively and adopt their listening approach to create more successful communication.

 

Organizations use the Personal Listening Profile to:

  • enhance communication
  • reduce conflict
  • strengthen customer relationships
  • develop leaders
  • improve management effectiveness

 

 

Personal Listening Profile® Facilitator's Kit Product Code B-318 Price: $600.00
The Personal Listening Profile® Facilitator Kit provides everything you need to conduct an engaging classroom training program, including
  • Leader’s guide in MS Word®
  • PowerPoint presentation with video and/or audio
  • Participant handouts in Word

Participants will

  • Understand the role that listening plays in communication effectiveness
  • Identify their natural approaches to listening and their strengths and challenges
  • Plan specific ways they can improve their listening skills

The Facilitator Kit includes classroom training lesson plans in a modular format, allowing you to customize your program to include only lessons relevant to your training needs. The Facilitator Kit is delivered on a USB drive, and supports both versions of the Personal Listening Profile – the EPIC version and the paper version.
Discover the Impact of Different Listening Approaches
Behavioral research shows that people approach listening with different purposes and motivations. The Personal Listening Profile helps people discover their most natural approach to listening and gain insight into the listening approaches of others. Participants will discover that their preferred listening approach may not be appropriate to every situation, and learn how to adopt another listening approach for more successful communication.
The Personal Listening Profile identifies five listening approaches:

  • Appreciative
  • Empathic
  • Comprehensive
  • Discerning
  • Evaluative

Lessons included for EPIC Version

  1. Introduction
  2. Understanding What Influences Listening
  3. Identifying Your Listening Approach
  4. Exploring Strengths and Challenges
  5. Recognizing When to Use Approaches
  6. Understanding Communication Gaps
  7. Recognizing the Behaviors of Each Listening Approach
  8. Improving Your Listening Skills
  9. Wrap Up

Lessons included for Paper Version

  1. Introduction
  2. Recognizing Communication Barriers
  3. Identifying Your Listening Approach
  4. Understanding Your Listening Approach
  5. Considering Others When You Communicate
  6. Improving Your Listening Skills
  7. Practicing Effective Listening
  8. Wrap Up

Support materials include:

  • Template files for handouts and table tent cards
  • Personal Listening Profile Facilitator Kit Program Overviews
  • Personal Listening Profile Facilitator Kit User Guide
  • Frequently Asked Questions
  • Sample Personal Listening Profile (EPIC version)
  • Sample Personal Listening Profile Facilitator Report
  • Personal Listening Profile Research Report
Team Dimensions Profile Product Code C-463 Price $21.50 Each
Helping People Work More Effectively in Teams
Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their separate parts in the process. As organizations rely more on teams to innovate, problem solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams.
Discover the Right Roles For the Right People
The Team Dimensions Profile is a unique self-directed learning instrument that helps individuals work from their strengths by identifying their most natural team role. Available on paper and online via the EPIC platform, the Team Dimensions Profile helps team members understand the importance of each role and furthers their appreciation of each individual's contribution. The five roles are Creator, Advancer, Refiner, Executor, and Flexer.

"Z Process" Keeps Teams Moving in the Right Direction
The Team Dimensions Profile maps the flow of assigning roles, completing tasks, and handing off tasks to other team members through the Z Process. In this relay process, tasks are passed from Creators to Advancers, from Advancers to Refiners, and from Refiners to Executors. Flexers keep the process moving by filling gaps in the team.

Capitalize on Individual Strengths for Total Team Performance
The Team Dimensions Profile helps teams in your organization:

  • identify individual approaches to innovative teamwork
  • match individual strengths with team roles
  • reinforce and appreciate the contributions of others
  • reduce team stress and conflict
  • foster trust and build mutual support
  • encourage team innovation and problem solving
  • reduce project-cycle time and increase productivity

The Team Dimensions Profile and its unique Z Process help you meet the team challenge. It's a proven way to clarify roles, simplify processes, and maximize individual contributions for total team results.

EPIC (Available through your personal EPIC account)

Team Dimensions Profile 2.0 Price: 10 credits/$33.50
Helping People Work More Effectively in Teams
Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their separate parts in the process. As organizations rely more on teams to innovate, problem solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams.
Discover the Right Roles For the Right People
The Team Dimensions Profile is a unique self-directed learning instrument that helps individuals work from their strengths by identifying their most natural team role. Available on paper and online via the EPIC platform, the Team Dimensions Profile helps team members understand the importance of each role and furthers their appreciation of each individual's contribution. The five roles are Creator, Advancer, Refiner, Executor, and Flexer.

"Z Process" Keeps Teams Moving in the Right Direction
The Team Dimensions Profile maps the flow of assigning roles, completing tasks, and handing off tasks to other team members through the Z Process. In this relay process, tasks are passed from Creators to Advancers, from Advancers to Refiners, and from Refiners to Executors. Flexers keep the process moving by filling gaps in the team.

Capitalize on Individual Strengths for Total Team Performance
The Team Dimensions Profile helps teams in your organization:

  • identify individual approaches to innovative teamwork
  • match individual strengths with team roles
  • reinforce and appreciate the contributions of others
  • reduce team stress and conflict
  • foster trust and build mutual support
  • encourage team innovation and problem solving
  • reduce project-cycle time and increase productivity

The Team Dimensions Profile and its unique Z Process help you meet the team challenge. It's a proven way to clarify roles, simplify processes, and maximize individual contributions for total team results.

Team Dimensions Profile Facilitator's Kit
Product Code B-463 Price $600.00
The Team Dimensions Facilitator Kit is to be used with the Team Dimensions paper profile only. If you are planning on using Team Dimensions 2.0, this Facilitator Kit is not recommended.

Helping People Work More Effectively in Teams
Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their separate parts in the process. As organizations rely more and more on teams to innovate, problem solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams.

The Facilitator’s Kit includes everything you need to conduct a full- or half-day session using the Team Dimensions Profile. You’ll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.

Discover the Right Roles for the Right People
The Team Dimensions Profile is a unique self-directed learning instrument that helps individuals work from their strengths by identifying their most natural team role. Available on paper and online via the EPIC platform, the Team Dimensions Profile helps team members understand the importance of each role and furthers their appreciation of each individual's contribution. The five roles are Creator, Advancer, Refiner, Executor, and Flexer.

"Z Process" Keeps Teams Moving in the Right Direction
The Team Dimensions Profile maps the flow of assigning roles, completing tasks, and handing off tasks to other team members through the Z Process. In this relay process, tasks are passed from Creators to Advancers, from Advancers to Refiners, and from Refiners to Executors. Flexers keep the process moving by filling gaps in the team.


Capitalize on Individual l Strengths for Total Team Performance
The Team Dimensions Profile helps teams in your organization:

  • identify individual approaches to innovative teamwork
  • match individual strengths with team roles
  • reinforce and appreciate the contributions of others
  • reduce team stress and conflict
  • foster trust and build mutual support
  • encourage team innovation and problem-solving
  • reduce project-cycle time and increase productivity

The Team Dimensions Profile and its unique Z Process help you meet the team challenge. It's a proven way to clarify roles, simplify processes, and maximize individual contributions for total team results.

The Team Dimensions Profile Facilitator's Kit includes:

  • Facilitator's Manual
  • Scripted Seminar
  • Presentation Materials on CD-ROM
  • Hit the Mark Game
  • Two Profiles
Time Mastery Profile® Product Code C-345 Price: $23.50
Help People Maximize Their Time
Setting priorities and managing time are basic to enhancing individual and organizational performance. The pressure to find innovative ways to achieve goals, stay ahead of the competition, respond quickly to customer needs, and enjoy life outside of work is increasingly intense in today's less structured, information-driven workplace. Meeting the daily challenges of managing professional and personal responsibilities requires a learning strategy that focuses on individual needs. The Time Mastery Profile® helps people assess their time-management effectiveness and create a personal plan for improving their skills in key areas.
Create More Time in the Day
If you could reduce your staff's wasted time by just five minutes every hour, productivity would jump 8.3 percent. Efficiency levels would also rise as employees devoted more time to completing critical tasks. The advantages of effective time management include the following:

  • accomplishing more each day
  • meeting project deadlines
  • serving more customers without added staff, equipment, or office space
  • spending more time pursuing opportunities and less time doing paperwork and attending meetings

Tap Into A Powerful Tool for Self-Assessment
The Time Mastery Profile is a unique tool that provides people with a complete self-directed assessment of their current time-management effectiveness. The instrument describes employees' time-related behavior in 12 categories:

  • Attitudes
  • Goals
  • Priorities
  • Analyzing
  • Planning
  • Scheduling
  • Interruptions
  • Meetings
  • Written communications
  • Delegation 
  • Procrastination
  • Team time
Transform Self-Awareness Into Results
The Time Mastery Profile includes practical tips to help employees improve their time-management skills in 12 key categories. Written in contemporary language for all levels of the organization, the Time Mastery Profile is comprehensive and fast.

EPIC (Available through your personal EPIC account)

Time Mastery Profile® Price: 10 credits/$33.50
Help People Maximize Their Time
Setting priorities and managing time are basic to enhancing individual and organizational performance. The pressure to find innovative ways to achieve goals, stay ahead of the competition, respond quickly to customer needs, and enjoy life outside of work is increasingly intense in today's less structured, information-driven workplace. Meeting the daily challenges of managing professional and personal responsibilities requires a learning strategy that focuses on individual needs. The Time Mastery Profile® helps people assess their time-management effectiveness and create a personal plan for improving their skills in key areas.
Create More Time in the Day
If you could reduce your staff's wasted time by just five minutes every hour, productivity would jump 8.3 percent. Efficiency levels would also rise as employees devoted more time to completing critical tasks. The advantages of effective time management include the following:

  • accomplishing more each day
  • meeting project deadlines
  • serving more customers without added staff, equipment, or office space
  • spending more time pursuing opportunities and less time doing paperwork and attending meetings

Tap Into A Powerful Tool for Self-Assessment
The Time Mastery Profile is a unique tool that provides people with a complete self-directed assessment of their current time-management effectiveness. The instrument describes employees' time-related behavior in 12 categories:

  • Attitudes
  • Goals
  • Priorities
  • Analyzing
  • Planning
  • Scheduling
  • Interruptions
  • Meetings
  • Written communications
  • Delegation 
  • Procrastination
  • Team time

Transform Self-Awareness Into Results
The Time Mastery Profile includes practical tips to help employees improve their time-management skills in 12 key categories. Written in contemporary language for all levels of the organization, the Time Mastery Profile is comprehensive and fast.

Time Mastery Profile® Facilitator Kit
Product Code B-346 Price: $600.00
Help People Maximize Their Time
Setting priorities and managing time are basic to enhancing individual and organizational performance. The pressure to find innovative ways to achieve goals, stay ahead of the competition, respond quickly to customer needs, and enjoy life outside of work is increasingly intense in today's less structured, information-driven workplace. Meeting the daily challenges of managing professional and personal responsibilities requires a learning strategy that focuses on individual needs. The Time Mastery Profile® helps people assess their time-management effectiveness and create a personal plan for improving their skills in key areas.

The Facilitator Kit includes fifteen classroom-training lessons with leader’s guides, PowerPoint®, and participant handouts. The Facilitator Kit supports both versions of the Time Mastery Profile – the paper version and the EPIC version.
Transform Self-Awareness Into Results
The Time Mastery Profile Facilitator Kit includes practical tips to help employees improve their time-management skills in 12 key categories. Written in contemporary language for all levels of the organization, the Time Mastery Profile is comprehensive and fast.

The Time Mastery Profile Facilitator Kit includes:
  • Leader’s guides
  • PowerPoint presentations
  • Handouts
Work Expectations Profile Product Code C-251 Price: $23.50
Reducing Turnover and Increasing Productivity
Have you ever wondered what makes a good company great? It's the people. Committed, productive employees are key to organizational success and a healthy bottom line. The challenge, then, is retaining and developing satisfied, committed employees. The solution is the Work Expectations Profile. This engaging, self-directed learning instrument helps your employees understand and manage their work expectations. Research has shown that people who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized. And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover.
The Work Expectations Profile Individual Report makes it even easier for managers and employees to dialogue about their work expectations. The Gap Analysis provides participants with an at-a-glance look at how important each Work Expectation category is to them and to what degree each is being met. This helps them quickly pinpoint which Work Expectations categories need the most attention.
Explore 10 Key Expectations
In a typical employment situation, certain expectations, such as salary, hours, and job duties are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual's concept of work that they often go unspoken or unacknowledged. The Work Expectations Profile helps people explore 10 work expectations that affect today's employment relationships:
  • Structure
  • Diversity
  • Recognition
  • Autonomy
  • Environment
  • Expression
  • Teamwork
  • Stability
  • Balance
  • Career Growth

Focus/Reflect/Act Model Delivers Memorable Learning
The Work Expectations Profile helps people:

  • Focus on their high expectations
  • Reflect on whether their high expectations are met or unmet and whether they are spoken or unspoken
  • Act on what they've discovered

Multidimensional Tool Suits Today's Business Climate
The Work Expectations Profile is designed to help individuals uncover and explore their expectations in a variety of employment situations:

  • Working on a team
  • Transitioning to a new position or experiencing organizational restructuring
  • Creating meaningful performance reviews
  • Making the most of daily routines

Open the Door to Mutual Understanding
Organizations use the Work Expectations Profile to help employees:

  • Explore key work expectations
  • Discover which expectations are most important to them
  • Learn how to communicate their expectations to others
  • Learn how to initiate steps to have their expectations met
  • Learn how to adjust their expectations when necessary

EPIC (Available through your personal EPIC account)

Work Expectations Profile Price: 10 credits/$33.50
Reducing Turnover and Increasing Productivity
Have you ever wondered what makes a good company great? It's the people. Committed, productive employees are key to organizational success and a healthy bottom line. The challenge, then, is retaining and developing satisfied, committed employees. The solution is the Work Expectations Profile. This engaging, self-directed learning instrument helps your employees understand and manage their work expectations. Research has shown that people who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized. And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover.
The Work Expectations Profile Individual Report makes it even easier for managers and employees to dialogue about their work expectations. The Gap Analysis provides participants with an at-a-glance look at how important each Work Expectation category is to them and to what degree each is being met. This helps them quickly pinpoint which Work Expectations categories need the most attention.
Explore 10 Key Expectations
In a typical employment situation, certain expectations, such as salary, hours, and job duties are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual's concept of work that they often go unspoken or unacknowledged. The Work Expectations Profile helps people explore 10 work expectations that affect today's employment relationships:

  • Structure
  • Diversity
  • Recognition
  • Autonomy
  • Environment
  • Expression
  • Teamwork
  • Stability
  • Balance
  • Career Growth

Focus/Reflect/Act Model Delivers Memorable Learning
The Work Expectations Profile helps people:

  • Focus on their high expectations
  • Reflect on whether their high expectations are met or unmet and whether they are spoken or unspoken
  • Act on what they've discovered

Multidimensional Tool Suits Today's Business Climate
The Work Expectations Profile is designed to help individuals uncover and explore their expectations in a variety of employment situations:

  • Working on a team
  • Transitioning to a new position or experiencing organizational restructuring
  • Creating meaningful performance reviews
  • Making the most of daily routines

Open the Door to Mutual Understanding
Organizations use the Work Expectations Profile to help employees:

  • Explore key work expectations
  • Discover which expectations are most important to them
  • Learn how to communicate their expectations to others
  • Learn how to initiate steps to have their expectations met
  • Learn how to adjust their expectations when necessary
Work Expectations Profile Facilitator's Kit
Product Code B-251 Price: $600.00
Reducing Turnover and Increasing Productivity
Have you ever wondered what makes a good company great? It's the people. Committed, productive employees are key to organizational success and a healthy bottom line. The challenge, then, is retaining and developing satisfied, committed employees. The solution is the Work Expectations Profile. This engaging, self-directed learning instrument helps your employees understand and manage their work expectations. Research has shown that people who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized. And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover.

The Facilitator’s Kit includes everything you need to conduct a full- or half-day session using the Work Expectations Profile. You’ll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.
Explore 10 Key Expectations
In a typical employment situation, certain expectations, such as salary, hours, and job duties are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual's concept of work that they often go unspoken or unacknowledged. The Work Expectations Profile helps people explore 10 work expectations that affect today's employment relationships:

  • Structure
  • Diversity
  • Recognition
  • Autonomy
  • Environment
  • Expression
  • Teamwork
  • Stability
  • Balance
  • Career Growth

Focus/Reflect/Act Model Delivers Memorable Learning
The Work Expectations Profile helps people:

  • Focus on their high expectations
  • Reflect on whether their high expectations are met or unmet and whether they are spoken or unspoken
  • Act on what they've discovered

Multidimensional Tool Suits Today's Business Climate
The Work Expectations Profile is designed to help individuals uncover and explore their expectations in a variety of employment situations:

  • Working on a team
  • Transitioning to a new position or experiencing organizational restructuring
  • Creating meaningful performance reviews
  • Making the most of daily routines

Open the Door to Mutual Understanding
Organizations use the Work Expectations Profile to help employees:

  • Explore key work expectations
  • Discover which expectations are most important to them
  • Learn how to communicate their expectations to others
  • Learn how to initiate steps to have their expectations met
  • Learn how to adjust their expectations when necessary

The Work Expectations Profile Facilitator's Kit includes:

  • Facilitator's Sourcebook
  • Presentation Materials on CD-ROM
  • Two profiles
Darryl S. Doane and Rose D. Sloat, Managing Partners • The Learning Service, 2800 Market Avenue North, Suite 21, Canton, Ohio 44714

Ph: 330-456-2422 = Fax: 330-456-8944 = Email: info@thelearningservice.com