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CRKInteractive
Endorsement Quotes
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CRKInteractive
is a learning solutions company with a
curriculum developed over the past sixteen years. The
results achieved by the most experienced veterans, rookies and those
in between has been outstanding.
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SALES Your customers have fingertip access to a
vast array of resources that give them
tremendous knowledge - and power. That means the
potential for selling more, but only if you're
equipped with one key tool: customer knowledge.
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CUSTOMER SERVICE- As a Customer Service
representative, you hold extraordinary influence
over the client's entire relationship with your
company. Maximizing the positive response
potential for each client makes the difference
between customer dissatisfaction, and customer
delight.
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LEADERSHIP- Despite the massive shifts in
today's business landscape, one key success
factor remains constant: leadership. Unlocking
your leadership potential and that of your
employees will drive your company to the top of
its industry.
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TEAMS- Building and sustaining committed teams
is a required core competency for every
successful company. There's no room for
guesswork, or half measures. Creating committed
teams means you must pave the way for team
success - and build environments where team
potential can become reality.
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PERSONAL- CRKInteractive on-line learning
programs have consistently received praise as
some of the most interactive and impactful
e-learning programs people have ever taken. Our
engaging interactive web courses deliver solid
relationships techniques you can immediately
begin to use to improve your personal
relationships.
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All
the courses below will carry Continuing Education Units (CEU’s)
through an education partnership between CRK Interactive and
Corexcel.
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"Winners in life continuously look for ways to improve their
performance. CRKInteractive makes it easier than ever to do that
with online learning courses designed to help you increase your
effectiveness when interacting with others. This is especially true
for management, sales, customer service and team building
applications. I recommend CRKI's online learning experiences without
reservation." |
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Lou Holtz Endorsement
About Lou Holtz:
Under the
leadership of Coach Lou Holtz, the University of South Carolina
football program has achieved a level of success and respect that
the school had never before attained.
 As he begins
his fifth season at Carolina and his 32nd season overall as a head
coach, Lou Holtz continues to reinforce the fact that he is one of
the game’s all-time greatest coaches and is unquestionably the
premier program builder in the history of the sport.
Coach Holtz enters the
2003 season as the third winningest active coach and tied for eighth
place all-time with 238 victories, while his 12 bowl game victories
rank fifth on the all-time list. Most recently, he was the
ultra-successful head coach at Notre Dame for 11 seasons from
1986-96, where
he rekindled the football fortunes of one of the country’s most
prestigious programs, claiming a national championship in 1988 and
leading the Fighting Irish to nine consecutive New Year’s Day Bowl
games.
Holtz has been
the only coach to win a national championship in the same year both
on the field in 1988 as well as in the classroom, as evidenced by
the 100 percent graduation rate of Notre Dame football players in
winning the 1988 CFA Academic Award. Three times during his stay at
South Bend, his Fighting Irish squads achieved the highest
graduation rates in the country.
Holtz has
authored two best-selling books: "The Fighting Spirit", that
chronicles Notre Dame’s 1988 championship season, and "Winning Every
Day", that focuses on 10 strategies that can assist an individual in
achieving success in his or her professional and personal life. A
world-renown speaker and student of motivation, Holtz has championed
countless charitable and educational causes.
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CRKInteractive
on-line learning programs have consistently received praise as some
of the most interactive and impactful e-learning programs people
have ever taken. Our engaging interactive web courses deliver solid
leadership techniques you can immediately begin to use to improve
your effectiveness and increase leadership skills. |
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Code |
Courses Reviewed
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CEU’s |
Contact Hours |
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C-100 |
Handling Customer Complaints |
0.1 |
N/A |
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C-101 |
Establishing Credibility and Trust for Customer Service
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0.2 |
N/A |
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C-102 |
Managing Performance Discussions |
0.3 |
3.6 |
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C-103 |
Establishing Credibility and Trust for Sales
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0.2 |
N/A |
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C-104 |
Customer Focused Sales Interviews |
0.2 |
N/A |
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C-105 |
Questions Are The Answer for Customer Service
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0.1 |
N/A |
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C-106 |
Questions Are The Answer for Sales |
0.1 |
N/A |
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C-107 |
Overcoming All Objections |
0.1 |
N/A |
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C-108 |
Behavioral Interviewing |
0.2 |
2.4 |
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C-109 |
Territory and Account Management |
0.2 |
N/A |
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C-110 |
Gaining Commitments to Action/Closing |
0.2 |
N/A |
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C-111 |
Coaching |
0.2 |
N/A |
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C-112 |
Win-Win Negotiations |
0.2 |
N/A |
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C-113 |
Prospecting to Create Interest |
0.2 |
N/A |
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C-114 |
Coaching for Sales Managers |
0.2 |
N/A |
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C-115 |
Win-Win Negotiations For Managers |
0.2 |
N/A |
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S-110 |
Understanding Behavioral Styles |
0.3 |
3.6 |
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S-111 |
Reinforcing Your Understanding of Behavioral Styles
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0.1 |
1.2 |
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S-119 |
Understanding Behavioral Styles for Managers
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0.3 |
3.6 |
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S-121 |
Understanding Behavioral Styles for Customer Service
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0.3 |
3.6 |
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S-122 |
Understanding Behavioral Styles for Sales |
0.3 |
N/A |
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S-123 |
Understanding Behavioral Styles for Teams |
0.3 |
3.6 |
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S-124 |
Reinforcing Your Understanding Of Behavioral Styles for
Managers |
0.1 |
1.2 |
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S-125 |
Reinforcing Your Understanding Of Behavioral Styles for
Customer Service |
0.1 |
1.2 |
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S-126 |
Reinforcing Your Understanding Of Behavioral Styles for
Sales |
0.1 |
N/A |
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S-127 |
Reinforcing Your Understanding Of Behavioral Styles for
Teams |
0.1 |
1.2 |
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Darryl S. Doane and Rose D. Sloat, Managing
Partners • The Learning Service, 2800 Market Avenue North, Suite
21, Canton, Ohio 44714 |
