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“I’ve worked in the corporate
learning space for several years and have seen a wide array of
training courseware, as well as designed a few courses myself. The
Internet boom has brought about a flood of new online courseware,
some of dubious quality. Learners are often disappointed by
programs that over-promise yet under-deliver.
It is
therefore refreshing to see CRKInteractive’s portfolio of management
and customer-focused training. Your company does many of the right
things with regards to learning design. To name a few specifics:
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The
content is based on solid behavioral models, like the DiSC
methodology.
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The
content is available in several formats: assessment tool,
self-paced course, live online course, classroom-based training,
and action planners – a true “blended” solution.
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The
e-learning programs are engaging and provide appropriate
interactivity – not dull, page-turners.
Plus, the
quality of the programs – the content as well as the technical
execution is first rate.”
Principal
Organization
Solutions
“We at
Computer Associates have been subscribing to the CRKInteractive
online Customer Focused modules for several years now. We have found
the modules extremely effective in improving the soft skills of our
sales, customer relations and technical teams. Trying to save time
and money forced us to look for an alternative to live classes. Your
online classes provided us with the solution. We are achieving
results beyond our expectations. The modules are well structured,
complete and easy to digest. The graphics and animations are crisp
and clean.
We have been
partnering with CRKInteractive for our training over eight years,
and you and your team have delivered many live classes. We have
found the online modules a worthy replacement to the live classes
and in some cases, a natural extension. This has allowed us to
leverage our prior investments.
I strongly
recommend the CRKInteractive Customer Focused online modules for any
organization and look forward to out continued partnership.”
Computer
Associates
Vice
President, Employee Development
“Virtual
Workshops and CRKInteractive have worked together for several years
and we are proud to recommend CRKInteractive’s online courseware.
The Online
"Customer Focused" courseware from CRKInteractive dealing with
sales, customer service and management skills development is fresh,
relevant and often humorous. The presentation style is
professional, but light and enjoyable. We believe that this
expertise has been successfully translated into elearning programs
that can help new and experience professionals improve their skills.
It is our
opinion that the elearning programs offered by CRKInteractive are
“best-in-class”! I am proud to work with CRKInteractive and
recommend the firm’s programs to our clients.”
President,
Virtual Workshops Group
Integrated
Media Concepts, Inc.
“I want to
thank you and CRKInteractive for your highly interactive, engaging,
entertaining, and most importantly educational instructional
designs. Your Online Customer Focused courseware has helped me
achieve my customers’ goals and expectations for more than a year in
team building, sales and service.
The courses
have been successful because they are only 90-minutes in length
divided into brief lessons so you don’t have to complete at one
time. The animation and audio is entertaining and the exercises
throughout the course test your knowledge. As a trainer, I also
appreciate the knowledge assessment test, included in the last
lesson, and the Certificate of Completion.
Congratulations to you and CRKInteractive! I look forward to using
your tools to help meet and exceed my customers’ expectations.”
President
Operations
Service Systems
“NetIQ
Corporation is a leading provider of Systems Management and Security
software employing over 1400 people around the world. NetIQ is a
growth-oriented company with new product releases every quarter.
This requires that we enable our direct sales organization and
partners on an ongoing basis, using just in time training methods.
CRK has been instrumental in providing online courses that educate
new and existing employees, which is critical to the success of new
products. With a geographically distributed staff and the need to
reduce travel expenses the online training solutions from CRK are
essential.
Going forward
we plan to continue to invest in CRK Interactive’s online solutions
to ensure that our staff sell the value of doing business with NetIQ
Corporation. The bottom line is that we believe that CRK Interactive
plays a vital role in the continued growth of our staff and revenue
at NetIQ.”
Director
NA Sales Engineers and Worldwide Sales Training
NetIQ
“I recently
took two of your online business courses and wanted you to know how
impressed I was with the content provided by CRK Interactive. I’m
specifically referring to the customer–focused courses, Handling
Customer Complaints and Establishing Credibility and Trust
for Sales.
I’ve taken
several online courses in the past and found your courseware to be
extremely informative and highly interactive. As I was going through
the courses, several of my colleagues were intrigued enough to visit
my office to see what I was doing. It’s obvious that the
instructional designers at CRK Interactive spent a lot of time
creating high quality animations and sound clips to provide the
learner with a fulfilling experience. The attention to detail was
absolutely superb.
I was also
pleased to find out that participants who successfully complete
these courses can earn CEU’s. Awarding CEU’s adds credibility to
your programs and signals that you are committed to sound
educational program development.”
Program
Manager
Corexcel
“Inc
Magazine has recognized LexJet Corporations as the 48th
fastest growing privately held company in North America. There are
many contributors to our growth but none more important than the
investments we make in improving our team’s skill and knowledge
about building long lasting relationships.
CRKInteractive’s learning tools represent one of the best
investments we’ve made in growing both our top and bottom lines!
The
subject matter is pertinent for both rookies and veterans and the
courses are easy to use, fast and even a little entertaining. We
especially like the fact the courses can be done at an individual’s
own pace.
Well, we’re no
Inc Magazine, but we’d like to recognize CRKInteractive for
your contributions to our success!
Co-Founder,
LexJet Corporation
“We have
received such a positive response to the Understanding Behavioral
Styles online training that we would like to request obtaining
access for our newest, new hires. Also, we would like to discuss the
logistics of arranging for Understanding Behavioral Styles to be
made available to any future new hires at NBME.”
Human
Resources Specialist
National Board
of Medical Examiners
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