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Thank you for taking this time to explore the information on the CRK programs.  These programs truly stand out from the competition for achieving bottom line results.  It is also a wonderful way to back-up, complement and support your investment in DiSC and an on-going continuous process of learning.  Please take a moment and review the information we have provided here and we encourage you to take advantage of the free enrollment to experience CRKI yourself.  Please notice all of the available different ways in which the programs can be grouped for your convenience and need.

 
Our company, The Learning Service, Ltd. wants to make you aware of the fabulous offerings from CRKInteractive, Inc.  As authorized CRK Associates; we can provide your entire organization, across all divisions, unlimited use of e-learning that is educational, engaging and entertaining.  We even can provide a License option to include your Channel Partners including distributors and resellers.
 
We are not offering just another product for your review but truly a business solution which will provide a return on your investment.  This very unique and recently enhanced  "total package" is for the unlimited license user. It is a Value - Added Package included with the unlimited license at no additional cost.
 
This Value - Added Package system includes:
 
- A Manager-Employee Conversation Guide - This guide takes teams (or individuals) through a complete process from vision to execution of business results -- through the effective use of interpersonal skills.
 
- An Interpersonal Competencies Map - This map aligns Inscape assessments to the CRKI e-learning modules.
 
- An Optional Organizational Assessment - This assessment shows what courses would meet the needs of the enterprise as a whole.
 
By the way, please realize that this represents a competitive difference from the so called "rest of the pack."  Other e-learning providers simply are not doing this.  They are not providing this significant link to ROI. 
 
With a student course completion rate close to 90%, the CRKI library is focused on helping organizations to maximize the potential of their people and minimize the investment.  Most of the courses carry Continuing Education Unit (CEU) credits for successful completion.  the CRKI courses can augment an existing e-learning program you may have in place.
 
We'd like to provide you free enrollment in any of the CRKInteractive courses that you would like to evaluate.  Rather than a massive library of titles, CRKI takes a boutique approach.  The Library includes management, sales, customer service, team and individual growth courses.  To take advantage of this offer, please take a moment and visit the link below and choose any of the many courses from the list.  You will receive an enrollment password e-mail with your password.
 
The CRKI Unlimited Use e-Learning Licenses are available for terms that best meet your budget needs and you have the flexibility to pick all the available courses or just a portion as you’ll see below. Here’s the pricing for the entire CRKI owned online Library:
  • ONE YEAR = $60,000
  • TWO YEAR = $100,000
  • THREE YEAR = $120,000
Remember that the Value - Added Package is included with the unlimited license at no additional cost.
 
All CRKI Unlimited Use Licenses are based on hosting on your Learning Management System and server. For no additional cost, we can host on the CRKI LMS and you can still maintain control of enrollments, student progress and scores.
 
NEW - Unlimited Use Licensing for any of our individual courses
We now offer Unlimited Use Licenses for any one of our Management, Sales and Customer Service courses for organizations that do not need the entire CRKI library. Pricing per course is only:
 
v      One-year license @ $10,000.
v      Two-year license @ $15,000.
v      Three-year license @ $20,000.
 
Remember that the Value - Added Package is included with the unlimited license at no additional cost.
  • NEW - Unlimited Use Bundle Licensing
    We now offer Unlimited Use Licenses for our Management, Sales or Customer Service online curriculums for organizations that do not need the entire CRKI library. Pricing for any one of these areas is:
    • One year license @ $25,000*
    • Two year license @ $40,000*
    • Three year license @ $50,000*
Remember that the Value - Added Package is included with the unlimited license at no additional cost.
  • NEW - Unlimited Use Licensing for DISC courses
    We also offer Unlimited Use Licenses for ALL Understanding DISC Behavioral Styles and Reinforcing Your Understanding Of DISC Behavioral Styles Courses. Included are all ten of these courses for Management, Sales, Customer Service, Teams, and General use. Pricing is:
    • One year license @ $25,000*
    • Two year license @ $40,000*
    • Three year license @ $50,000*
Remember that the Value - Added Package is included with the unlimited license at no additional cost.
  • NEW – Unlimited Use Licensing for two new courses
    The courses are Workplace Harassment Prevention and Email Etiquette. Pricing is:
    • One year license @ $8,000 (Both courses) / $5,000 (One course)*
    • Two year license @ $12,000 (Both courses) / $8,000 (One course)*
    • Three year license @ $16,000 (Both courses) / $10,000 (One course)*
Remember that the Value - Added Package is included with the unlimited license at no additional cost.
 
___________________________________________________________
 
To learn more, here is a Free Enrollment Link:
 
 
 

You will see a list of the courses and that will allow you to sample any or all of our course offerings. Please take a moment to enroll, now. You’ll have access to the courses you choose for thirty days to give you time to do your evaluation. Feel free to address questions or comments to us at:

info@thelearningservice.com

 
 
A brief description of courses available follows:

Product Code
 
Name
 
Description
Management License
Sales License
Cust Serv License
UBS License
2 New Courses License
S-110
Understanding Behavioral Styles
In this course you will learn to understand your own behavioral style and how to use this knowledge to enhance your communication skills and increase your productivity.
 
 
 
X
 
S-119
Understanding Behavioral Styles for Managers
Managerial relationships often depend on adapting your managerial style. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Managers shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
X
 
 
X
 
S-121
Understanding Behavioral Styles for Customer Service
Customer Service relationships often depend on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Customer Service shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
 
 
X
X
 
S-122
Understanding Behavioral Styles for Sales
Effective selling often depends on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Sales shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
 
X
 
X
 
S-123
Understanding Behavioral Styles for Teams
Good teamwork often depends on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Teams shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
 
 
 
X
 
S-111
Reinforcing Your Understanding of Behavioral Styles
In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.
 
 
 
X
 
S-124
Reinforcing Your Understanding of Behavioral Styles for Managers
Managerial relationships often depend on adapting your managerial style. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Managers shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
X
 
 
X
 
S-125
Reinforcing Your Understanding of Behavioral Styles for Customer Service
Customer Service relationships often depend on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Customer Service shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
 
 
X
X
 
S-126
Reinforcing Your Understanding of Behavioral Styles for Sales
Effective selling often depends on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Sales shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
 
X
 
X
 
S-127
Reinforcing Your Understanding of Behavioral Styles For Teams
Good teamwork often depends on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Teams shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
 
 
 
X
 
C-100
Handling Customer Complaints
This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive.
 
 
X
 
 
C-101
Establishing Credibility and Trust for Customer Service
Decisions to stay with one vendor or supplier require all the people who come in contact with the customer to establish some level of credibility and trust. Establishing positive credibility and trust allows customer service people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your customers.
 
 
X
 
 
C-102
Managing Performance Discussions
This course provides a process to help managers have a discussion with an employee when performance needs to improve. Key communication skills are addressed, as well as a step-by-step outline for conducting the discussion in a way that respects the individual, and encourages him or her to take responsibility for improving performance.
X
 
 
 
 
C-103
Establishing Credibility and Trust for Sales
Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships. This course will discuss what you can do to intentionally build trust and confidence with your clients.
 
X
 
 
 
C-104
Customer Focused Sales Interviews
In this course you will learn professional sales interviewing techniques that will help you establish credibility, qualify opportunities more effectively, and discover a prospect's important business needs, goals, priorities and personal win.
 
X
X
 
 
C-105
Questions Are The Answer for Customer Service
This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We'll discuss seven different types of questions and how you can use each one.
 
 
X
 
 
C-106
Questions Are the Answer for Sales
This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, and when to use them. We'll discuss seven different types of questions and how you can use each one.
 
X
 
 
 
C-107
Overcoming All Objections
This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive
 
X
 
 
 
C-108
Behavioral Interviewing
The purpose of this course is to make the interviewing process easier, more effective, and to provide you with the tools you need to ask the right questions to better discover if your candidate is the right person for the job.
X
 
 
 
 
C-109
Territory and Account Management
In this course you will learn the skills to: define your territory, understand your customer base, prioritize your clients and prospects. You will learn four-step method for managing your territory. You will also learn how to protect that territory.
 
X
 
 
 
C-110
Gaining Commitments to Action/Closing
In this course we will discuss a variety of techniques for gaining little commitments from a prospect to advance the sale. You will learn the difference between low pressure and high pressure closing styles, also, how to recognize buying signals from your prospect, and how to deal with them. We will see what closing method is most effective with different personality styles. We will also discuss what to do if the prospect says “no thanks” and how to overcome objections when closing.
 
X
X
 
 
C-111
Coaching
In this course we will identify and practice five (5) keys to your coaching success and offer several important coaching tips. Through exercises and case studies you will learn practical coaching skills and when to use them.
X
 
 
 
 
C-112
Win-Win Negotiations
In this course we examine the sales negotiation process and determine the types of negotiations that cause people the most difficulty. We practice an effective negotiation process that will help you and your customer get to a win
 
X
X
 
 
C-113
Prospecting to Create Interest
In this course, you will learn how to leverage your past success and use a system to identify, classify, and approach high level people and new opportunities. We will also offer you tips on creating internal advocates from existing clients. We’ll practice how to qualify an opportunity and how to plan ahead to get the most out of each client meeting.
 
X
 
 
 
C-114
Coaching for Sales Managers
The responsibilities of a sales manager or supervisor are varied. One responsibility far too critical to delay or not focus on consistently is your responsibility to coach people on your sales team. In this course you will identify and practice five (5) keys to your sales coaching success. Through exercises and case studies you will learn practical sales coaching skills and when as well as how to apply them.
x
 
 
 
 
C-115
Win-Win Negotiations For Managers
In this course we examine the negotiation process and determine the types of negotiations that cause people the most difficulty. You’ll review the strategies behind some common negotiation tactics and learn to recognize the pitfalls that you can avoid. You’ll practice an effective negotiation process that will help you and the other party get to a win/win.
X
 
 
 
 
C-116
Introduction to Sales - Sales Professionals Make the Difference
Smart organizations invest in developing their salespeople’s skills to gain and then keep the “competitive edge.” This introductory course is intended to set the stage so you can sharpen your selling skills to become even more effective. Customer Focused Selling is not training for the sake of training. We are committed to help you incorporate our techniques into a “system” that will allow you to improve your personal results and exceed your business and personal goals.
 
X
 
 
 
QL-101
Workplace Harassment Prevention
Now, more than ever, managers and employees need to be aware of what is and is not acceptable and legal behavior in the workplace. This program addresses not just sexual harassment but other forms of workplace harassment and discrimination that may leave the organization open to litigation if not addressed. This course is appropriate for managers and employees at all levels throughout the organization.
 
 
 
 
X
QL-102
Email Etiquette
Email is an important element of everyone’s work life, yet many people have never been trained on the key elements of sending effective email. As a result, too many unimportant and ineffective email messages are sent that tie up valuable resources and employee’s time. This program is designed to help participants recognize when email should and should not be used, and important tips for sending effective email communications. This helps increase the professionalism and efficiency in your organization, and can increase employee awareness of email risks, which could end in costly lawsuits.
 
 
 
 
X
 
 
Again, thank you for your time and consideration of these powerful learning tools from CRKI.
 

 

Darryl S. Doane and Rose D. Sloat, Managing Partners
2800 Market Avenue North, Suite 21, Canton, Ohio  44714

mailto:info@thelearningservice.com

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